Automated Test Framework test results are missing screenshots due to generated attachments having no extension.

Steps to Reproduce


  1. Navigate to Automated Test Framework > Test and click New to create a test.

  2. Click Submit to save the test.

  3. Click Add Test Step, add a step to Open a new form, and click Next.

  4. Set the form table to Incident and click Submit.

  5. Click Run Test to run the test.

    Note that the Test Result record has no screenshot.



Disable the blacklist/whitelist for the system property glide.attachment.extensions to allow attachments with any extension. For more information, see the product documentation topic Restrict file extensions.

If you are able to upgrade, review the Fixed In field to determine which versions have a permanent fix.

Related Problem: PRB716341

Seen In

There is no data to report.

Fixed In

Istanbul Patch 5

Associated Community Threads

There is no data to report.

Article Information

Last Updated:2019-05-21 11:33:26