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Description

When the Domain Separation plugin is enabled, the Delete action on lists is missing if the user's domain is not global.

Steps to Reproduce

 

  1. Log in to the instance.

  2. Make sure the Domain Separation plugin is installed.

    For more information, see the documentation topic Activate a plugin.

  3. At the global level, go to any list view such as Incident > All.

  4. Click the Actions on selected rows drop-down list at the bottom.

    Note that the Delete list action is visible.

  5. Change to a different domain.

  6. On the same list view, click the Actions on selected rows drop-down list again.

    Note that the Delete list action is no longer visible.

 

 

Workaround

Delete the following UI Action:
sys_ui_action_list.do?sysparm_query=sys_id%3D8d3810a1db231200edac3bc8f0b8f5ec


Related Problem: PRB831180

Seen In

There is no data to report.

Fixed In

Istanbul Patch 7
Jakarta

Associated Community Threads

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Article Information

Last Updated:2018-03-12 11:02:23
Published:2017-05-16