When a UI Policy is On Load and a UI Policy action is set to Mandatory on the configuration item field, the UI action will appear.
Steps to Reproduce
Navigate to System UI > UI Policies.
Click New to create a new UI policy with the following values:
- Table: Incident
- Short Description: Mark Configuration item as Mandatory.
- Onload checkbox selected.
Return to the UI policy and in the UI Policy Action related list, click New to create a new UI Policy Action with the following values:
- Field name: cmdb_ci
- Mandatory: True
- Visibility: Leave alone
- Read Only: Leave alone
Go to Incident.do.
Note that the Configuration item field is marked as Mandatory and and the "Show related tasks" icon appears.
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Related Problem: PRB904745