The Toggle Domain Scope UI action is failing on hierarchical lists.
Steps to Reproduce
- Navigate to System Definition > Plugins and install the Domain Support - Domain Extensions plugin (ID com.glide.domain.msp_extensions.installer).
- Log in as an admin (global domain as session domain).
- Add the Domain field on the User form. Check Managed Domain and change the domain to ACME.
- Change the domain of Joe Employee to ACME.
- Remove the Company field on the Incident form to avoid confusion.
- Create six incidents with Joe Employee as the Caller, so that they get created in the ACME domain.
- Add the Domain field on the List view of incidents to ensure the six incidents in the previous step are in the ACME domain.
- Open any existing Task SLAs and update three records with one of the above incidents.
- Add the Domain column to these Task SLAs and change the domain to ACME.
- Go to one of the incidents you created in step 6.
- Right-click the form header and go to Configure > Related Lists
- In the slushbucket, add Incidents by Same Caller. Ensure it has Task SLA > Task as the first Related List and Incidents by Same Caller as the second Related List.
- Navigate to the incident created in Step 8.
- Right-click the Incident by Same Caller Related List, go to List control, and check the Hierarchical List box.
- Expand an Incident Hierarchical list on the incident from Step 8 to view a list of Task SLAs.
- Invoke Toggle Domain Scope and try to expand the incident to see Task SLA records again.
- You may not see the list of records. Click Toggle Domain Scope again and notice the same error.
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Related Problem: PRB667084