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Description

In List v3, the filter condition [is same as] is missing the [Show Related Fields] option.

Steps to Reproduce

 

  1. Log in to any Helsinki instance.
  2. Ensure the List v3 plugin is enabled.
    1. Navigate to System Definition > Plugins.
    2. From the list of system plugins, right-click List v3 and select Activate/Upgrade.
  3. Navigate to Incident > All.
  4. Expand the filter and add the following condition: [Caller] [is same as]
  5. The condition builder displays the following options: Assigned to, Closed by, Opened by, and Resolved by. However, the Show Related Fields option is missing.



    In List v2, the condition is called [is same] instead of [is same as]. The Show Related Fields option is displayed and expanded when you click on it to show all related fields.

Workaround

This issue is under review. To receive notifications when more information is available, subscribe to this Known Error article by clicking the Subscribe button at the top right of the article. If you are able to upgrade, review the Fixed In field to determine whether any versions have a permanent fix.


Related Problem: PRB705211

Seen In

Helsinki Patch 2

Associated Community Threads

There is no data to report.

Article Information

Last Updated:2018-10-09 01:28:20
Published:2017-05-26