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Additional comments, Work notes, and Activity log not displayed in Change Schedule for UI16 - Known Error
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  • Additional comments, Work notes, and Activity log not displayed in Change Schedule for UI16
KB0622642

Additional comments, Work notes, and Activity log not displayed in Change Schedule for UI16


1824 Views Last updated : Apr 7, 2024 public Copy Permalink
KB Summary by Now Assist

Description

Additional comments, Work notes, and Activity log are not displayed in the Change Schedule when in UI16.

Steps to Reproduce

 

  1. Log in and ensure you are using UI16. If not:
    1. Click the gear icon in the banner frame to open the System Settings window.
    2. Click the Switch to UI16 button.
  2. Navigate to Change > Schedules > Change Schedule. 
  3. Open any change request in the Change Schedule.
  4. Click the Notes tab in the change request and note that Additional Comments, Work Notes, and Activity log are not displayed.

Workaround

Download the attached client script to resolve this issue in versions prior to Istanbul, where we have been unable to reproduce this issue.


Related Problem: PRB741932

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Attachments

Attachments

  • sys_script_client_workaround.xml

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