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Description

A restored record URL points to the archive table instead of the original table, for example, ar_incident instead of incident.

Steps to Reproduce

 

  1. Enable the data archiving' plugin.

    For more information, see the documentation topic Activate data archiving.

  2. Set up archiving rules for a table, for example, the incident table.

  3. Archive a few records.

    For more information about the archiving process, see the documentation topic Archive data.

  4. Restore the archived records.

    A message suggests record restored to original table, for example, incident.

  5. Go to the original table, for example, incident, and open the restored record.

    Note that the URL points to the archive table instead of the original table, for example, ar_incident instead of incident.

    Note also that there are now duplicate records, one in the original table and one in the artchive table. This causes the UI action Archive Record to fail with the message "No Archive table defined in Archive Map for: <archive table-name>"

 

 

Workaround

Due to platform restrictions, contact Customer Support for their assistance in removing the restored records from the associated ar_*** tables.


Related Problem: PRB913668

Seen In

Istanbul Patch 5

Fixed In

Istanbul Patch 5 Hot Fix 4
Istanbul Patch 6
Jakarta

Associated Community Threads

There is no data to report.

Article Information

Last Updated:2018-03-12 08:36:12
Published:2017-05-01