When viewing a Catalog Item with Price If Checked checkbox variables, the price is not displayed next to the checkbox.

Since the Price If Checked shows up next to the checkbox in Service Catalog, it is expected that the price is viewable in Service Portal. 


Steps to Reproduce

Build date: 08-27-2016_1002 Build tag: glide-helsinki-03-16-2016__patch4-08-10-2016

  1. Find Sales Laptop catalog item.
  2. In Variables-related list, find Microsoft Powerpoint variable.
  3. Set Price If Checked to 50.
  4. Navigate to /sp.
  5. Click Order Something.
  6. Click Sales Laptop.

Expected Behavior: Price shows up next to Microsoft Powerpoint checkbox.

Actual Behavior: It does not display.


Please subscribe to this known error article (click Subscribe button at the top of the article) to receive notifications when more information is available about this issue.

Related Problem: PRB716489

Seen In

Helsinki Patch 4

Fixed In


Associated Community Threads

There is no data to report.

Article Information

Last Updated:2019-05-21 11:36:34