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Description

In Demand Management, when you move from the Submitted to the Screening state, the 'Create OnDemand Assessment' business rule calls the SNC.AssessmentCreation()).createAssessments() code to create Assessment records.
The Assessment records will appear on the Assessment Results related list.

If you activate the 'Domain Support - MSP Extensions Installer' plugin (com.glide.domain.msp_extensions.installer) in Eureka, the new version of the Domain Support Installer plugin for Fuji, the Assessment records will not be created.

Steps to Reproduce

 

  1. Activate the Demand Management plugin.

    For more information, see the documentation topic Activate a plugin.

  2. Create and modify a new demand.

    For more information, see the product documentation topic Use Demand Management.

    1. Navigate to Demand > Demands > Create New.
    2. Create a new demand.
    3. Move it from Pending to Submitted to Screening.

    Note in the Assessment Results related list that Assessment records were generated.

  3. Activate the Domain Support - MSP Extensions Installer plugin or the latest version of this plugin in Fuji.

  4. Navigate to Demand > Demands > Create New, create a new demand, and move it from Pending to Submitted to Screening.

    Note in the Assessment Results related list that no Assessment records were generated.

Workaround

This issue is under review. To receive notifications when more information is available, subscribe to this Known Error article by clicking the Subscribe button at the top right of the article. Review the Fixed In field to determine whether any versions have a permanent fix.


Related Problem: PRB618666

Seen In

Eureka Patch 6 Hot Fix 2
Geneva Patch 4
Helsinki Patch 1

Associated Community Threads

There is no data to report.

Article Information

Last Updated:2018-03-12 06:22:07
Published:2017-07-03