If content containing Unicode is copied from field set to String (Full-UTF8) to field set to String, only the String content prior to the Unicode will be copied to String field.

Steps to Reproduce


  1. Save content in Field A set to String (Full-UTF) that contains “text1 + emoji + text2”
  2. Copy content from Field A to Field B set to String
  3. Content in Field B will be “text1”


This issue was fixed in Kingston. Please review the Fixed In section to determine the latest available patch your instance can be upgraded to.
Please review the related article: 

PRB627055/KB0621602 - Four-byte UTF8 emoji characters cause emails text to be truncated when stored in the database

Related Problem: PRB832997

Seen In

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Fixed In


Associated Community Threads

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Article Information

Last Updated:2019-05-21 11:38:55