Description
When using a Performance Analytics dashboard with a RealTime Score widget with Uber Or condition and breakdown element, the widget does not update without a browser refresh.
Steps to Reproduce
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In Performance Analytics, create an indicator source for the Incident table with the conditions: "Active is true" uber or "Active is false."
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Create an indicator with the newly created indicator source and the following values:
Breakdown "Incident Priority"
Conditions "Priority is 1-Critical" uber or "Priority is 2-High"
Show real-time score selected. -
Create a real-time score widget for the indicator from Step 2. Select the follow element checkbox.
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Create a Performance Analytics dashboard with the breakdown Incident Priority and add the new real-time widget on it.
- Navigate to Performance Analytics > Dashboards and view the new dashboard.
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Select the breakdown element 1-Critical.
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In another browser tab, create a new incident with the priority 1-Critical.
Note that instead of the value in real-time widget incrementing, the value is updated only after refreshing the widget frame.
Workaround
Refresh the widget frame to see the updated value.
Related Problem: PRB724359