Steps to Reproduce
Activate the Chat plugin on a Geneva Patch 0-7 instance.
Open three different Internet browsers as follows:
- Browser 1: Impersonate Beth Anglin and navigate to chat_desktop.do.
- Browser 2: Impersonate David Loo and navigate to chat_desktop.do.
- Browser 3: Impersonate Abel Tuter, navigate to ess, and click Service Desk Chat.
Send a test message.
As Beth Anglin, click Answer to start the chat with Abel Tuter.
As Beth Anglin, click on the cog wheel and select Invite user.
Invite David Loo.
Note that in David Loo's chat_desktop screen, no alert notifications are visible.
Refresh the David Loo browser window.
The notification is now visible.
There is no workaround. If you are able to upgrade, review the Fixed In field to determine which versions have a permanent fix. Note that this issue applies only to legacy chat.
Related Problem: PRB698659