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Description

The Virtualized by::Virtualizes relationship between a virtual machine (guest) and the ESX server is not created if the virtual machine is discovered before vCenter is discovered.

Steps to Reproduce

  1. Discover a VMware machine.
  2. Discover the vCenter that contains the VMware machine.
  3. Discover the VMware machine again.
  4. Check the CI Relationship [cmdb_rel_ci] table.
    The Virtualized by::Virtualizes relationship between the VMware machine and the ESX server was not created.

Workaround

  1. Navigate to System Definition > Business Rules.
  2. Open the Virtual Computer Check rule.
  3. In the Advanced tab, remove these lines from the script:

if (!(current.serial_number.changes() && JSUtil.notNil(current.serial_number)))
return;

 


Related Problem: PRB709467

Seen In

There is no data to report.

Fixed In

Istanbul

Associated Community Threads

There is no data to report.

Article Information

Last Updated:2018-03-02 06:59:51
Published:2017-05-09