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Description

Unable to see tags when added to a report.

Steps to Reproduce

  1. Navigate to Incident > Open and select an incident.

  2. In the header, click the More options (...) icon and select Add Tag.

  3. Type text in the Add tag field and press Enter.

  4. Note the incident number.

  5. Navigate to Reports > View/Run and click Create a report.

  6. Create a report with the following values:

    • Report name: Test Tags
    • Data Source: [Click Use a Table instead]
    • Table: Incident
    • Filter: [Number][is][Number of modified incident]
  7. Click Next to choose the type of report chart, and click Next again to choose the columns to display.

  8. Use the slushbucket to add the Tags field to anywhere but the first column in the report and click OK.

  9. Click Run to run the report.

    Note that the Tags column is blank despite the text added to create a tag.

Workaround

When adding the Tags column, make sure it is in the first position in the slushbucket list.


Related Problem: PRB689217

Seen In

Fuji Patch 10
Fuji Patch 12 Hot Fix 1
Fuji Patch 13 Hot Fix 1
Fuji Patch 8
Helsinki Patch 0 Hot Fix 1
Helsinki Patch 2
Helsinki Patch 3 Hot Fix 5
Helsinki Patch 4
Helsinki Patch 5
Helsinki Patch 6

Fixed In

Istanbul Patch 10
Jakarta Patch 4
Kingston

Associated Community Threads

There is no data to report.

Article Information

Last Updated:2018-02-08 08:30:22
Published:2017-07-12