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The activity formatter in the Approval Summarizer may display incorrectly formatted user names and filter icon - Known Error
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  • The activity formatter in the Approval Summarizer may display incorrectly formatted user names and filter icon
KB0621045

The activity formatter in the Approval Summarizer may display incorrectly formatted user names and filter icon


707 Views Last updated : Apr 7, 2024 public Copy Permalink
KB Summary by Now Assist

Description

The filter icon and user name (avatar) are not displayed properly on Activity Formatter.

 

Steps to Reproduce

 

  1. Navigate to Self-Service > My Approvals.

  2. Click on any approval.
    The filter icon is displayed in the wrong location and the user name icon (avatar) overlaps with the Approver label field. When you refresh the page, it displays properly.

  3. Clear the cache.
    The issue occurs again.



Workaround

After carefully considering the severity and frequency of the issue, and the cost and risk of attempting a fix, it has been decided to not address this issue in any current or near future releases. We do not make these decisions lightly, and we apologize for any inconvenience.

As a workaround, swap elements in the form layout to display the Approval Summarizer after Activites(filtered).

 

Related Problem: PRB717920

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