After opening the date/time picker, the Time field digits are no longer highlighted with the cursor on the left. Instead, users have to highlight or backspace to clear the data and enter a new number.

Steps to Reproduce

  1. Navigate to Incident > All.
  2. Open any incident record.
  3. Next to the Opened field, click the date picker .
    Note the cursor in the Time field. The Time field is not highlighted, so you have to backspace or select before typing a new value. The Time field should be highlighted so you can immediately type a new value.


This issue is under review. If you are able to upgrade, check the Fixed In field below to determine the versions that have a permanent fix. You can also subscribe to this known error article (click Subscribe button at the top of the article) to receive notifications when more information is available about this issue.

Related Problem: PRB669516

Seen In

Geneva Patch 4
Helsinki Patch 3

Associated Community Threads

There is no data to report.

Article Information

Last Updated:2017-01-24 11:22:45