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List v3: Can't open a record by clicking the first column in a row if the date time field is null - Known Error
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  • List v3: Can't open a record by clicking the first column in a row if the date time field is null
KB0620982

List v3: Can't open a record by clicking the first column in a row if the date time field is null


598 Views Last updated : Jan 28, 2024 public Copy Permalink
KB Summary by Now Assist

Description

In List v3, a blank date time field is not clickable if it is the first column in a list.

Steps to Reproduce

    1. Enable List v3.

      For more information, see the product documentation topic Activate List v3.

    2. Navigate to Change > Open.

    3. Personalize or configure the columns to add Planned Start or Planned End as the first column.

    4. Find a row where the first column is blank.

      Note that the field is null and you cannot click a link to open the record.

 

Workaround

Click the information (i) icon to the left of the list to view the record.


Related Problem: PRB668158

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