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Description

When there is one UI policy that is meant to hide a container with its variables and a second UI policy that if it sees the value of a certain variable within the container it will show a different variable in that container, it breaks by showing the container and some of the variables inside even though the container is supposed to be hidden.

Steps to Reproduce

 

  1. Create the following items:

    • Catalog Item Test Variable Issue
    • The following five variables:
      • outside - Single line text that is outside the container
      • start_container - Container Start
      • show_details - Yes/No variable with Include None
      • add_details - Single line text
      • End Container
    • Two Catalog UI Policies (with both "Reverse if false" and "On load" set to true)
      • Hide Container - When "outside" is not empty, show the container and relevant variables
      • Show Additional Details - When "show_details" is Yes, show the "add_details" variable (visible = true) and make this mandatory
    • Four Catalog UI Policy Actions tied to the two previously created Catalog UI Policies:
      • start_container - visible: True, others: leave alone
      • show_details - mandatory: True, others: leave alone
      • add_details - all: leave alone
      • add_details - mandatory: true, visible: true
  2. Go to the Test Variable Issue Catalog Item and click the Try it button.

    Note that on the ordering page, the start_container and show_details variables appear on this form.

Workaround

This issue is under review. To receive notifications when more information is available, subscribe to this Known Error article by clicking the Subscribe button at the top right of the article. If you are able to upgrade, review the Fixed In field to determine whether any versions have a permanent fix.


Related Problem: PRB690516

Seen In

Eureka Patch 12 Hot Fix 3
Fuji Patch 10
Fuji Patch 11
Geneva Patch 3 Hot Fix 7
Geneva Patch 6 Hot Fix 2
Geneva Patch 7
Helsinki Patch 0 Hot Fix 1
Helsinki Patch 0 Hot Fix 3
Helsinki Patch 1
Helsinki Patch 2
Helsinki Patch 3
Helsinki Patch 3 Hot Fix 7
Helsinki Patch 4

Fixed In

Geneva Patch 8
Helsinki Patch 4
Istanbul

Associated Community Threads

There is no data to report.

Article Information

Last Updated:2018-04-16 02:29:44
Published:2018-03-12