52 views

Description

On an incident form, hovering over the reference icon "i" with a mouse displays extra information in a pop-up window. This function is not available to keyboard users.

Steps to Reproduce

  1. Navigate to Incident > Open.
  2. Click on any incident to open it.
  3. From your keyboard, use the "tab" key to move the highlight to any "i" button. Note that there is no way to open the pop-up window.
  4. Now use a mouse to hover over the "i" button. Note that the pop-up window now displays. 

Workaround

This issue is under review. If you are able to upgrade, check the Fixed In field below to determine the versions that have a permanent fix. You can also subscribe to this known error article (click the Subscribe button at the top of the article) to receive notifications when more information is available about this issue.


Related Problem: PRB741762

Seen In

Helsinki

Associated Community Threads

There is no data to report.

Article Information

Last Updated:2018-04-27 12:07:53
Published:2017-11-17