Removing an OR condition in the condition builder can potentially corrupt other filter conditions.

Steps to Reproduce


  1. Ensure that List v3 is installed and enabled on the incident list.

  2. Create the following filter on the incident list:

    [Active] [is] [true]
    [Assigned to] [is] [ITIL User] OR [Assigned to] [is] [Beth Anglin]

  3. Remove one of the "assigned to" conditions.

    Note that the remaining "assigned to" conditions is now blank.

  4. Run the filter.

    Note that the filter breadcrumbs still contain the value for the "assigned to" condition.

    Removing one of the OR conditions in a filter will result in an empty value for a condition.


There is no known workaround for this issue. To receive notifications when more information is available, subscribe to this Known Error article by clicking the Subscribe button at the top right of the article. If you are able to upgrade, review the Fixed In field to determine whether any versions have a permanent fix.

Related Problem: PRB724694

Seen In

There is no data to report.

Fixed In

Istanbul Patch 1

Associated Community Threads

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Article Information

Last Updated:2019-05-21 11:33:28