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Description

CIM Discovery does not correctly query HP 3PAR devices. This prevents the CI record from being created.

Steps to Reproduce

 

  1. Run Discovery on an HP 3PAR Storage Server.
    Note that the discovery fails after running the CIM - Computer System probe. This query in the probe returns a 'no valid result' error:

    ${instance}.CIM_HostedAccessPoint{{ResultClass:'CIM_RemoteServiceAccessPoint'}}.*

Workaround

This issue is under review. If you are able to upgrade, check the Fixed In field below to determine the versions that have a permanent fix. You can also subscribe to this known error article (click Subscribe button at the top of the article) to receive notifications when more information is available about this issue.


Related Problem: PRB668393

Seen In

Fuji Patch 11
Fuji Patch 12 Hot Fix 1
Geneva Patch 3
Geneva Patch 7
Geneva Patch 8

Fixed In

Jakarta

Associated Community Threads

There is no data to report.

Article Information

Last Updated:2017-05-09 09:43:09
Published:2017-05-09