The Model Name and Manufacturer fields are switched in the DiscoveryWindows2012StorageSensor and DiscoveryWindows2008StorageMultiSensor Script Includes. This can cause issues with cmdb_ci_disk, cmdb_model, and core_company records that are being created as a result.

Steps to Reproduce

  1. Run a Discovery against a Windows 2008 or 2012 OS Server.
  2. Check the results of the respective Storage 2008 or Storage 2012 probe from this scan and see if this returned a Win32_DiskDrive result.
  3. Check the respective cmdb_ci_disk record created from this result and then check the cmdb_model record linked to this Disk record.
    The switching of the manufacturer occurs in the cmdb_model table.


There is no known workaround for this issue. If you are able to upgrade, review the Fixed In field below to determine the versions that have a permanent fix. You can also subscribe to this known error article (click Subscribe button at the top of the article) to receive notifications when more information is available about this issue.

Related Problem: PRB674191

Seen In

Geneva Patch 5
Geneva Patch 6 Hot Fix 2
Geneva Patch 7

Fixed In


Associated Community Threads

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Article Information

Last Updated:2017-03-20 08:59:05