Unable to query the scores table when the instance is being upgraded to Istanbul. Also, cannot see detailed scorecards and widgets.

Steps to Reproduce

  1. Upgrade the instance from Fuji or Geneva to Istanbul.
  2. Collect incident scores.
  3. Ensure that the Number of open incidents indicator has scores.
  4. During the upgrade, navigate to the Number of open incidents scorecard.
    The detailed scorecard shows No data to display since it is queried in new scores table which is empty. The detailed scorecard of Number of open incidents should show the graph and data points.


Add the property com.snc.pa.new_scores_tables and set it to true.

For more information about properties, see Add a property in the product documentation.

Related Problem: PRB714349

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Fixed In


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Article Information

Last Updated:2016-12-06 08:09:50