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In UI15, Security Admin is removed as a role immediately after elevating privileges using the Elevate Privilege popup page and after instance url is reloaded/refreshed - Known Error
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  • In UI15, Security Admin is removed as a role immediately after elevating privileges using the Elevate Privilege popup page and after instance url is reloaded/refreshed
KB0598183

In UI15, Security Admin is removed as a role immediately after elevating privileges using the Elevate Privilege popup page and after instance url is reloaded/refreshed


1342 Views Last updated : Oct 16, 2023 public Copy Permalink
KB Summary by Now Assist

Description

At times, the security_admin role is lost immediately after elevating privileges using the 'Elevate Privilege' popup dialog.

This issue happens inconsistently and hard to reproduce.

Steps to Reproduce

  1. Log in as a user with the security_admin role.
  2. In the upper right, click the arrow next to the user name and select Elevate Roles.



  3. Select the security_admin option..
  4. Click OK.
  5. Perform steps 2-4 above from any existing ACL form record.
    Note that the security_admin role is elevated that one time. The Elevate Privilege popup, however, still shows the security_admin role as cleared. 
  6. Move away from the ACL form record, for example, go to ACL list.
    Note that the security_admin role is immediately revoked. Verify by checking that the New button is absent in the ACL list.

Workaround

There are two workaround options:

  • Click on the padlock one more time and re-elevate again
  • Switch to UI16

Related Problem: PRB632217

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