When using List v3, adding a dot-walked field causes the choice dropdown to be blank.

Steps to Reproduce

  1. Activate the List v3 plugins.

    1. Navigate to System Definition > Plugins.
    2. Search for List v3 Components and select the List v3 plugin.
    3. Review the plugin details and under Related Lists, click Activate/Upgrade.
    4. Click Activate to enable the plugin, and then click Close & Reload Form.
    5. Repeat these steps for the List v3 plugin.
    6. Navigate to System Properties > List v3.
    7. Select the checkbox for Enable List v3 for Related Lists on Forms and click Save.


  2. Navigate to Incident > Open.

  3. Click a list title menu (hamburger) icon and choose Configure > List Layout.

  4. Use the slushbucket to add Configuration item.Operational status.

    1. Select Configuration Layout and click the icon for Expand selected reference field.

    2. Move Operational status to the Selected list and click Save.


  5. Try to change configuration item.Operational status by double-clicking in the field.

    Note that the dropdown list is blank.



Revert to using List v2 for the specific list.

  1. Navigate to the list for which you want to disable List v3.
  2. Click the list menu icon and choose Configure > List Control.
  3. Select the Disable list v3 check box.
  4. Click Update.

Related Problem: PRB717583

Seen In

Helsinki Patch 5

Fixed In


Associated Community Threads

There is no data to report.

Article Information

Last Updated:2019-05-21 11:32:20