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Description

There is no way to copy the reCAPTCHA string that is generated. Right-clicking does not bring up the context menu to copy or paste, nor does CTRL+C work.
It offers only a 'Cancel' button, and when clicked, the application closes but cannot be opened until the computer is rebooted.

Related to:
Google reCaptcha usually shows image tiles that we need to select based on a questions.
Customer referring to https://groups.google.com/forum/#!topic/recaptcha/VJOkHGRXqlk

Steps to Reproduce

  1. In Windows, select 'Switch User'.
  2. Select the Ctrl+Alt+Del App.
  3. Select the pictures in the reCaptcha, then click Next.
    The generated random text cannot be copied (Ctrl+C) or right-clicked (no context menu). Only the 'Cancel' button is available.

Workaround

This problem was fixed in Istanbul. On earlier releases use the following workaround:

1. Go to sys_properties and find the property 'password_reset.captcha.google.enabled'

2. Set the property to false


Related Problem: PRB668565

Seen In

Fuji Patch 10
Geneva Patch 0 Hot Fix 1
Geneva Patch 3
Geneva Patch 3 Hot Fix 2
Geneva Patch 4
Helsinki Patch 2

Fixed In

Istanbul
Jakarta

Associated Community Threads

There is no data to report.

Article Information

Last Updated:2018-04-10 10:47:07
Published:2018-04-10