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Description

If glide.sys.date_format is set to dd-MM-yyyy, picking a date in the mobile view for a date field results in incorrect values being saved.

Steps to Reproduce

  1. In Mobile view, add a field of type Date to the incident form for the Mobile view.

  2. Open an incident in Mobile view.

  3. Enter a date and save it, for example, 17/02/2016.

    Note that the correct date is saved and shown, for example, 17/02/2016.

  4. Open Desktop view.

  5. Modify the system property glide.sys.date_format from the old value of yyyy-MM-dd to a new value of dd-MM-yyyy.

  6. Open an incident in Mobile view.

  7. Enter a date and save it, for example, 17/02/2016.

    Note that the date is saved incorrectly as 09/08/0022 on Fuji and Eureka and not saved at all on Geneva.

Workaround

There is no known workaround for this issue. To receive notifications when more information is available, subscribe to this Known Error article by clicking the Subscribe button at the top right of the article. If you are able to upgrade, review the Fixed In field to determine whether any versions have a permanent fix.


Related Problem: PRB665858

Seen In

Eureka Patch 13 Hot Fix 01

Associated Community Threads

There is no data to report.

Article Information

Last Updated:2018-11-27 03:53:04
Published:2016-10-19