In Firefox browser, iFrame expands infinitely long when initialized from dynamic content block. Also, the scroll bar becomes very small even if there is a small amount of content on the page.

This issue does not occur if the Chrome browser is used.

Steps to Reproduce

  1. Create a dynamic content block:
    Category: General

    <?xml version="1.0" encoding="utf-8" ?>
    <j:jelly trim="false" xmlns:j="jelly:core" xmlns:g="glide" xmlns:j2="null" xmlns:g2="null">
    var gr = new GlideRecord('content_block_iframe');
    gr.frame_name = 'gsft_main';
    gr.url = "^ORu_requested_for=javascript:gs.getUserID()sysparm_view=ess";
    gr.sizing = 'expand';
    <g:render_content_block_iframe />


  2. Create a CMS page on the employee self service site.
  3. Add the new content block to the page.
  4. Open the page using the Firefox browser.
    Note that the iFrame expands infinitely.


There is no known workaround for this issue. If you are able to upgrade, review the Fixed In field below to determine the versions that have a permanent fix. You can also subscribe to this known error article (click Subscribe button at the top of the article) to receive notifications when more information is available about this issue.

Related Problem: PRB668819

Seen In

There is no data to report.

Associated Community Threads

There is no data to report.

Article Information

Last Updated:2019-05-21 11:32:07