When a CMS portal is configured to display a slushbucket from an iFrame the screen blanks out.

This issue is reproducible in the base system using Chrome, IE11, and Safari, but not Firefox.

Steps to Reproduce

  1. Navigate to Content Management > Specialty Content > IFrames.
  2. Click New.
    • In Title, type gsft_main
    • Configure the url to point to sc_request_list.do
  3. Navigate to Content Management > Pages.
  4. Click New.
  5. Add the iFrame you created in step 2 to the new page.
  6. View the page to exit edit mode.
  7. Open any record.
  8. In Notifications, click Approval.
  9. Next to any UI action, click Edit.
    Note that the slushbucket widget appears briefly on the screen before the screen fully loads and blanks out.


There is no known workaround for this issue. You can also subscribe to this known error article (click Subscribe button at the top of the article) to receive notifications when more information is available about this issue.

Related Problem: PRB675711

Seen In

Geneva Patch 5
Geneva Patch 6 Hot Fix 2
Geneva Patch 8 Hot Fix 1

Associated Community Threads

There is no data to report.

Article Information

Last Updated:2017-05-15 01:01:01