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Description

When performing an ODBC query on the Display Value of a state, such as "Closed Complete," only the first 10 characters of the Display Value are returned.

Steps to Reproduce

  1. Install the latest ServiceNow ODBC driver.
  2. Connect to an instance using iSQL.
  3. Run these queries:
    select top 100 dv_state from task;
    select top 100 dv_state from incident;

Workaround

No workaround for latest release. Please downgrade to ODBC driver 1.0.7.3.


Related Problem: PRB691056

Seen In

Fuji Patch 12 Hot Fix 1
Fuji Patch 13 Hot Fix 1
Geneva Patch 1
Helsinki Patch 3
Helsinki Patch 3 Hot Fix 2

Fixed In

Istanbul

Associated Community Threads

There is no data to report.

Article Information

Last Updated:2017-01-05 04:18:00
Published:2016-10-10