99 views

Description

On a Samsung tablet using Chrome, users cannot scroll on the detailed scorecards record tab iframe for the incidents table.

On an iPad using Safari, the $tablet.do page does not load correctly. The detailed scorecard icons to add targets, comments, and thresholds do not get focus after clicking on them.

Steps to Reproduce

Using a Samsung tablet on Chrome:

  1. Log in as admin.
  2. Navigate to Perfomance Analytics > Scorecards.
  3. Open the Number of open incidents detailed scorecard.
  4. Click on the Record tab.
  5. Note the incident table that displays the records. Also, note that the iframe on incident table does not allow proper scrolling. Users should be able to scroll to the end of the list. 

Using an iPad on Safari (not using $tablet.do view):

  1. Log in as admin.
  2. Navigate to Perfomance Analytics > Scorecards.
  3. Open the Number of open incidents detailed scorecard.
  4. Click the Add comment icon.
    Note that the focus after clicking is not properly set. This behavior also occurs with the Add target and Add threshold icons.

Workaround

There is no known workaround for this issue. If you are able to upgrade, review the Fixed In field below to determine the versions that have a permanent fix. You can also subscribe to this known error article (click Subscribe button at the top of the article) to receive notifications when more information is available about this issue.


Related Problem: PRB660518

Seen In

There is no data to report.

Fixed In

Helsinki

Associated Community Threads

There is no data to report.

Article Information

Last Updated:2016-10-07 07:59:39
Published:2016-10-07