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Variable columns do not show on List Report when selected table is a Database View - Known Error
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  • Variable columns do not show on List Report when selected table is a Database View
KB0597916

Variable columns do not show on List Report when selected table is a Database View


11375 Views Last updated : Dec 5, 2024 public Copy Permalink English (Original)
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KB Summary by Now Assist

Description

Unable to add Variables to a report if it is a dot-walked field.

Steps to Reproduce

  1. Create a report on the sc_task table or database view sc_task_sla.

  2. From the Available list, find Request Item [+], and expand it to dot-walk to sc_req_item.

  3. Find Variables [+] and expand it.

  4. In the pop-up window, select any variables from the list and add it to the selected list.

  5. Run the report.

    The selected variables do not show in the report columns.

  6. Create a report on sc_req_item, and perform same actions.

    Variables show up correctly in the report column.

 

Workaround

In all current releases it is not possible to report on variables through a database view, this is working as designed.
The only option is to report against the table that contains the variables directly.


Related Problem: PRB653027

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