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Description

In UI16, it is not possible to edit the "Valid to" field for the knowledge articles list. The issue is only in UI16 with knowledge list using List v2 or List v3.

Steps to Reproduce

  1. Navigate to System Definition > Plugins.
  2. Activate the List v3 plugin.
  3. Navigate to System Properties > List v3.
  4. In Enable List v3, select Yes.
  5. Navigate to Knowledge > All.
  6. Click the menu icon  and select List Layout.
  7. Add the Valid to column.
  8. Click Save.
  9. Double-click on a date in the Valid to column to use list edit.



  10. Change the date value and click Save.
    Note that the change is not saved.
  11. Navigate to System Properties > List v3.
  12. In Enable List v3, clear Yes.
  13. Click Save.
  14. Navigate to Knowledge > All.
  15. Double-click on a date in the Valid to column to use list edit.



  16. Change the date value.
    Note that the change is not saved.

Workaround

There is no known workaround for this issue. If you are able to upgrade, review the Fixed In field below to determine the versions that have a permanent fix. You can also subscribe to this known error article (click Subscribe button at the top of the article) to receive notifications when more information is available about this issue.


Related Problem: PRB713527

Seen In

Helsinki Patch 3

Associated Community Threads

There is no data to report.

Article Information

Last Updated:2016-09-23 15:29:35
Published:2016-09-23