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Jakarta Patch 1 Hot Fix 1: Known Errors

This article presents notable known errors in Jakarta Patch 1 Hot Fix 1, grouped by severity and organized by category. Not all known errors appear on this page. Click the link in the Article column to view details about each known error. To view other families and versions, see the Known Error Portal.

Note: The severity level does not indicate the order in which issues will be fixed, which is determined by a combination of variables.

To view the release notes for this release family, see Jakarta Release Notes.

Severity 1


The following table lists notable Severity 1 known errors in this patch.

ArticleProblemCategoryTitle
KB0636083PRB1179246PersistenceCMDB TPP migration during a Jakarta upgrade can fail if the migration takes over 24 hours

Severity 2


The following table lists notable Severity 2 known errors in this patch.

ArticleProblemCategoryTitle
KB0634595PRB1058467Asset ManagementWhen Discovery and SCCM are operating together, the SCCM import creates duplicate Discovery model records
KB0622397PRB935863Asynchronous Message BusMemory leak may prevent AMB (chat, record watcher, etc) messages from being sent when session_message_queue_size reaches capacity
KB0598203PRB649671AuthenticationDigest authentication is not functioning as expected via the Multi-SSO configuration
KB0598086PRB649261Content Management System (CMS)In a new portal, the search text box in the search results page redirects to the base system portal
KB0597379PRB696038Core PlatformRecords with 'null' sys_id can be created and imported
KB0623543PRB1075293DiscoveryMID Server only caches first 250 scripts
KB0621602PRB627055EmailEmojis which are four byte UTF8 cause email to be truncated in database
KB0635917PRB1100030EmailEvent Queue Critical - email.read events delay caused by RecordLocatorStrategy.java:223
KB0622130PRB924635Forms and FieldsPresence/Live Forms - Real-time updated checkbox, choice, perhaps other types of fields does not save properly
KB0623810PRB1073350Import / ExportSlow business rule 'Set synchronous import set' due to non-indexed sort in setImportSetRow function to retrieve next row number
KB0550121PRB629834Knowledge ManagementKnowledge search is hardcoded to ignore search terms with fewer than 3 characters
KB0635225PRB1158535ListsIn Jakarta, setting the property 'glide.ui.escape_all_script' to 'false' causes issues with List v2 pagination and context menu
KB0598094PRB673967MobileService Catalog mandatory checkbox variable must be checked on mobile version but not on desktop version
KB0635736PRB1057238Performance AnalyticsWorkbench widget crashes on IE11 (PA Dashboards, Service Portal)
KB0623824PRB1095450Performance Statistics and GraphsPerformance Analytics dashboard empty after Jakarta upgrade
KB0634597PRB1096046PersistenceA field created on a base table is not available to an extended table after applying an update set
KB0623275PRB1028261PersistenceAdding a new column to very large tables with a default value can take an extremely long time.
KB0621591PRB832997PersistenceCopy from String (Full-UTF8) to String causes data truncation if content contains Unicode
KB0551305PRB645540PersistenceCustomization of a base system choice list for a field on extended table may be overwritten by an upgrade
KB0623236PRB672996PersistenceRe-parenting of cmdb_ci to cmdb during upgrade to Geneva can cause data loss on custom unique index cmdb_ci(serial_number, model_id)
KB0598369PRB608338Platform PerformanceWithin a synchronized block, a db call causes the node to become unavailable
KB0623489PRB1079599Project ManagementMSP 2016 not supported in import
KB0598187PRB668806Project Portfolio ManagementCannot list edit related list if the Related List Loading option 'After Form Loads' or 'On-demand' is selected
KB0635037PRB1040411Service CatalogATF: Users are unable to set the values to the variables in Record Producer and Catalog Items
KB0635591PRB1149659Service CatalogSome options in the Jakarta Legacy CI Relationship editor seem to be bringing back options from the cmdb_ci table rather than sys_user table
KB0623129PRB718318System ApplicationsUnable to launch Studio via Studio module when UI11 is enabled
KB0621705PRB658692Tables and DictionaryCustom table label of re-created deleted table shows the label of the parent table
KB0539465PRB589895Team DevelopmentRecord name field disappears when using 'Filter Out' in in the Local Changes list in Team Development
KB0634638PRB742211UI ActionCurrency code is reverted to "$" when updating a currency field via the client script
KB0635412PRB1107867UI ComponentsDomain picker breaking on upgrade if instance does not contain UI16 plugin (UI15 only)
KB0610274PRB710758UI ComponentsEditing a report definition and expanding child tables is slow and delayed
KB0610409PRB671427UI ComponentsNot all the fields are available for template_editor when creating new sys_template
KB0635012PRB905758Usage AnalyticsUnable to activate plugins on sub-production instance(s) after cloning from production instance
KB0549804PRB630133WorkflowIn list view, task.stage breaks UI rendering and throws a "jQuery is not defined" error when using UI11
KB0634377PRB1084321WorkflowSlow performance on sc_req_item lists with "Stage" column or window hangs in Service Catalog because of workflow sequence generation when a version still contains pipes "|" in the sequence fields

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Article Information

Last Updated:2017-09-29 08:29:27
Published:2017-09-29