Helsinki Patch 1: Known Errors
This article presents notable known errors in Helsinki Patch 1, grouped by serverity and organized by category. Not all known errors appear on this page. Click the link in the Article column to view details about each known error. To view other families and versions, see the Known Error Portal.
Note: The severity level does not indicate the order in which issues will be fixed, which is determined by a combination of variables.
To view the release notes for this release family, see Helsinki Release Notes.
The following table lists notable Severity 1 known errors in this patch.
|KB0597507||PRB709421||Import / Export||Import Set Deleter job causing instances to run low or out of memory, causing performance issues on the affected node|
|KB0563680||PRB655488||Security||Customers using the SSLv3 protocol or the RC4 cipher will experience broken integrations when upgraded to Java 1.6.0_101 or 1.8.0_40|
The following table lists notable Severity 2 known errors in this patch.
|KB0584687||PRB661284||Authentication||Multi-Provider SSO - Error Using Sign AuthnRequest|
|KB0596785||PRB697208||Core Platform||A large number of Rhino JavaAdapter classes being generated and cached is causing a memory leak|
|KB0595656||PRB683856||Customer Service Management||The Special Handling Notes are displayed with an HTML tag|
|KB0540905||PRB606205||Emails render with Global domain display values for choice list labels|
|KB0583973||PRB666131||Forms||If field preceding activity stream is read-only, the stream does not show inputs|
|KB0594675||PRB639271||Import / Export||The com.glide.loader.verify_target_field_size property does not work for web service import sets|
|KB0550026||PRB626640||Knowledge Management||"Disable category editing" allows category editing when category picker is used from a new kb_knowledge record|
|KB0596411||PRB692248||Knowledge Management||Knowledge Browse page does not show articles if the category selected has more than 160 nested subcategories|
|KB0596412||PRB660783||Knowledge Management||Vertical scroll bar is not enabled for $knowledge.do inside iframe in ESS portal|
|KB0584332||PRB667446||Memory: Heap Space||Export of a large amount of image data to PDF causes export error, performance degradation, or crash|
|KB0584330||PRB667646||Performance Analytics Application||Paging arrows are not visible on Performance Analytics dashboards|
|KB0596724||PRB660102||Reporting||When a report saves for the first time, the groups and users in the sharing options are not saved|
|KB0596179||PRB686241||Service Catalog||Catalog UI policy on a new variable on a catalog item causes error on existing request items without the new variable|
|KB0562895||PRB655728||Service Catalog||More information tag on Service Catalog Variables turns HTML into escaped text|
|KB0562895||PRB663858||Service Catalog||More information tag on Service Catalog Variables turns HTML into escaped text|
|KB0539465||PRB589895||Team Development||Record name field disappears when using 'Filter Out' in in the Local Changes list in Team Development|
|KB0583974||PRB655338||User Interface (UI)||Inconsistent placement of Additional Comments and Work Notes fields (activity stream) in UI16|
|KB0549987||PRB626878||User Interface (UI)||Reference fields made read-only using UI Policy or Client Script can still be edited using the lookup icon|
|KB0597917||PRB692216||User Interface (UI)||Safari 10.x in MacOS Sierra sends users to UI11|
|KB0564331||PRB656738||User Interface (UI)||Style issues with Additional Comments field and Activity Formatter display|
|KB0597526||PRB697039||User Interface (UI)||When using List v3 the iFrame does not resize correctly for content pages with list of records|
|KB0549804||PRB630133||Workflow||In list view, task.stage breaks UI rendering and throws a "jQuery is not defined" error when using UI11|