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Description In the VA - MS Teams bot, when you run the topic - Submit a request - Bot keeps on asking for attachment even though the user has uploaded an attachment, so the flow can not continue. Steps to Reproduce Open VA. Start Submit a request. What are you looking for? Mouse. Select yes. Bot will ask for an attachment. Select yes. Upload the file. Wait a few seconds. Bot will ask again to upload a file. Type Exit. The flow does not end. Workaround This problem has been fixed. There is no workaround ...

Description Checklists are not loading on the HR Service Portal for French language. Steps to Reproduce The issue seems to be only happening for French language as it has all apostrophe in between the words in sys_ui_messages. Workaround This problem has been fixed. If you are able to upgrade, review the Fixed In section to determine the latest version with a permanent fix your instance can be upgraded to. Related Problem: PRB1491423

Description When a <p></p> tag is in place on an HTML field, this is automatically changing to a <p>&nbsp;</p> tag on Save, which causes the displayed formatting to change. This can be reproduced with our default text on Knowledge articles. Workaround The additional lines added can be manually deleted. Related Problem: PRB599780

Description In the new UIB framework layout system, after a modal window is closed, its content is still shown at the bottom of the page. Steps to Reproduce 1 - Install Alignment workspace apps including sn=breakdown-grid 2 - Create planning hierarchy and planning org 3 - Navigate to alignment planner workspace 4 - Switch to Backlog menu 5 - Click on new item button and close the modal dialog or create a new item 6 - Scroll down the page Workaround This problem has no workaround, is under review ...

Description A UI Rule that has a condition that compares 2 fields is not triggering in the Mobile App. Steps to Reproduce 1. Create a Mobile UI Rule that has a condition that compares two fields. 2. Log into the mobile app and confirm the UI Rule is not triggering. Workaround This issue is Working as Expected, field value comparisons are not supported for UI Rules by design. Related Problem: PRB1852817

Description MID Server start.bat will create a Windows Service with default name "snc_mid", without checking that the installer has been run and the config.xml/wrapper-override.conf files have sensible values, leading to duplicate services for the same install folder. The installer does then start the 2nd service, in addition to the first, and both will be running at the same time. We need to prevent creating a new service for name "snc_mid", as that is a sign that the correct procedure of running ...

Description After Rome upgrade, a form with a custom database field/column is non-functional in List View. Context menus and icon actions do not work. Steps to Reproduce Create a new custom column on the Knowledge [kb_knowledge] table in a Rome instance: Type: Integer Column name: u_compiledroles Application: Global Attributes: edge_encryption_enabled=true Calculated value: current.roles.toString().length; Workaround This problem has been fixed. If you are able to upgrade, review the Fixed In section ...

Description In the application service map, customer would like to be able to right click on a specific CI or connection in order to add feedback (Add Reject Message) to the product owner related only to that CI or connection. This should work as explained in Review application service maps Steps to Reproduce Access instance Impersonate a user with active tasks. Navigate to Service Mapping > My Tasks Open any task Active = true task. Open Service Map from the provided Service Map URL. Click Actions ...

Description A code (such as a function) that is defined in the client script part of an UI Page is not being invoked if the UI page itself is called from an UI page type variable in a catalog item/record producer. Steps to Reproduce Create a UI page with the following values: HTML: <?xml version="1.0" encoding="utf-8" ?> <j:jelly trim="false" xmlns:j="jelly:core" xmlns:g="glide" xmlns:j2="null" xmlns:g2="null"> <button onclick="myFunction()">Click me</button> </j:jelly> Client script: function myFunction() ...

Description The [error] variable does not persist in an [onAfter] script in a transform map. Steps to Reproduce 1) create a data source into [sys_user] table with the following sample csv file as attachment: email,first name,last name,user_name abel.tuter@example.com,Abel,Tuter1,abel.tuter kevin.owens@example.com,Kevin,Owens1,abel.tuter Note that the second user has the first user's user_name and this will cause a duplicated key error when inserting. 2) Create a new transform map: a) coalesce on ...