When a list collector variable is inside a container, the second variable after the split is squeezed by the list collector and does not have enough space on the screen. Note that:
- the Layout value of the container does not matter - it can be any one of the three
- for the second variable, the type of variable does matter

Steps to Reproduce

  1. Navigate to Service Catalog > Catalog Definitions > Maintain Items
  2. Open the record for Apple iPhone 5 (it can be any other item)
  3. Go to the Variables section or tab
  4. Create five new variables following the screenshot below:
    • Container Start (select any layout out of the three)
    • List Collector
    • Container Split
    • Multiple Choice (add two-three choices - can be any other type of variable, such as Reference)
    • Container End

  5. Navigate to Service Catalog > Catalogs.
  6. Click on the Apple iPhone 5
  7. Click Order Now
  8. Note the Request Number
  9. Open the Request record
  10. Go to the corresponding Request Item record
  11. Scroll down
    Note the problem with the UI. The list collector is pushing to the right (or left based on ordering) and squeezing the Multiple Choice so that the multiple choice options are displayed on 3 separate lines

    The List Collector and the Multiple Choice should have equal or proper width, depending on Layout of the Container.


  1. Navigate to System Definition > Client Scripts.
  2. Click New
    • Name: type in a name
    • Description: type in a description
    • Table: Request Item [sc_req_item] to fix request item form or Catalog Task [sc_task] to to fix catalog task form
    • Type: onLoad
    • Script:
      function onLoad() {
          $j('#ep.container').css('width', 'inherit');
  3. Click Submit.
  4. Reload forms to verify the fix.

Related Problem: PRB709563

Seen In

Fuji Patch 13 Hot Fix 1

Associated Community Threads

There is no data to report.

Article Information

Last Updated:2019-05-21 11:41:09