In a Reference View list, the reference icon does not appear next to new reference field.

Steps to Reproduce

  1. Navigate to Incident > All.
  2. Open an incident record.
  3. Check that the location field is on the form. (If it is not, add the field).
  4. Right-click on the Location field label and select Configure Dictionary.
  5. In the Attributes field, remove tree_picker=true.
  6. Click Update.
  7. Next to the Location field, click the Lookup using list icon  (magnifying glass).
  8. Click New.
    The New record [Reference List view] popup window appears.

  9. Click on the Additional actions icon .
  10. Select Configure > Form layout.
  11. In Create new field, add a new field:
    • Name: u_country
    • Type: Reference
    • Table to reference: Location [cnm_location]

  12. Click Add.
  13. Click Save.
  14. Click Close.
    The New record [Reference List view] popup window appears again. The reference icon should appear next to the new reference field named u_country, but it does not.
  15. In the Application Navigator, type cmn_location.list in the Filter navigator text box.
  16. Press the enter or return button on your keyboard.
  17. Click on the Additional actions icon .
  18. Select Configure > Form layout.
  19. Add the new reference field named Country(u_country).
  20. Click Save.
    The field does show the reference icon. The issue only appears in Reference List view.


There is no known workaround for this issue. If you are able to upgrade, review the Fixed In field below to determine the versions that have a permanent fix. You can also subscribe to this known error article (click Subscribe button at the top of the article) to receive notifications when more information is available about this issue.

Related Problem: PRB705195

Seen In

Fuji Patch 13 Hot Fix 1

Associated Community Threads

There is no data to report.

Article Information

Last Updated:2017-05-23 14:40:00