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Description

Copy Change still copies related lists even though the com.snc.change_request.copy.related_lists property is empty.

Steps to Reproduce

  1. Navigate to https://<your instance here>/nav_to.do?uri=sys_properties.do?sys_id=9c203f5e9f6331002920bde8132e702c.
  2. Remove the value of the property.
  3. Navigtate to a change (create one if necessary) and ensure that there are records the Affected CIs, Impacted Services, or Change Tasks related lists.
  4. Click Copy Change.
  5. Save the new change record.
    Note that records from the three related lists (or whichever you populated) have been copied even though the property is empty.

Workaround

  1. Navigate to https://<your instance here>/nav_to.do?uri=sys_properties.do?sys_id=9c203f5e9f6331002920bde8132e702c.
  2. Add a single space to the value field of the property.

 Adding a space to the value of the property prevents the default value being returned when gs.getProperty is used to get the related lists to copy. 


Related Problem: PRB704639

Seen In

Fuji Patch 12 Hot Fix 1
Geneva Patch 7
Helsinki Patch 2

Fixed In

Istanbul

Associated Community Threads

There is no data to report.

Article Information

Last Updated:2017-05-09 16:30:42
Published:2016-08-10