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Description

The State field on the task table has multiple display values for the same underlying value on the extending tables (incident, problem, change, etc.). If you use the same value in your choice list on extended tables, the Group and Stacked by feature of the report may not work correctly when reporting on the base table. In addition, if you use the same label for different underlying values, you may see additional problems when reporting on the base table.

Steps to Reproduce

  1. Create a report based on task.
  2. Group by task type.
  3. Stack by state.
  4. Turn on the display grid.
    The data in the chart is different than that in the display grid.

Workaround

There is no known workaround for this issue. If you are able to upgrade, review the Fixed In field below to determine the versions that have a permanent fix. You can also subscribe to this known error article (click Subscribe button at the top of the article) to receive notifications when more information is available about this issue.


Related Problem: PRB671969

Seen In

Fuji Patch 11
Fuji Patch 12 Hot Fix 1
Geneva Patch 1 Hot Fix 5
Geneva Patch 5
Geneva Patch 7 Hot Fix 5
Helsinki Patch 0 Hot Fix 1
SR - IRM - Audit Management - New York 2019 Q3
SR - IRM - GRC Profiles - Madrid 2019 Q2
SR - IRM - Policy and Compliance - Madrid 2019 Q2
SR - IRM - Risk Management - New York 2019 Q3
SR - Security - Integration Framework - Madrid 2019 Q2
SR - Security - Support Common - Madrid 2019 Q2
SR - Security - Support Orchestration - Madrid 2019 Q2
SR - SIR - Security Incident Response - Madrid 2019 Q2
SR - SIR - Store SecOps Setup Assistant - Madrid 2019 Q2
SR - SIR - Store Threat Core - Madrid 2019 Q2
SR - SIR - Store Trusted Security Circles Client - New York 2019 Q3
SR - VR - Vulnerability Response - New York 2019 Q3

Associated Community Threads

There is no data to report.

Article Information

Last Updated:2019-10-31 17:16:11
Published:2016-08-10