For a List type variable (in the sys-dictionary), when the choice type "Dropdown without --None-- (must specify a default value)" is selected and a default value set, the form still shows the '-- None --' option in the list along with other choice values. Multiple choices should be selectable without the '-- None --' option in the choices list.

Steps to Reproduce

  1. Navigate to System Dictionary > Dictionary.
  2. Click New.
  3. Create a record with the following values:
    • Table: incident
    • Type: List
    • Column label: List1
    • Column name: list1
    • Max length: 100
  4. In the Choice List Specification tab or section, set Choice to Dropdown without --None-- (must specify an default value).
  5. In the Default Value tab or section, set Default Value to 1.
  6. Right-click in the header bar and select Save.
  7. In the Choices related list, click New.
  8. Create a record with the following values:
    • Label = L1
    • Value = 1
  9. Click Submit.
  10. Click New again.
  11. Create a record with the following values: 
    • Label = L2
    • Value = 2
  12. Click Submit.
  13. Click Update.
  14. Check the list variable in the incident form by navigating to Incident > Create New.
  15. On the form, locate the new field named List1.
    Note that the List1 field shows the default value 1
  16. Click the lock icon to open the field.
  17. In the choices list, click the arrows to open the list.

    Note that the list contains -- None --, L1, and L2. The list should not show -- None -- because the Dropdown without --None-- (must specify a default value) choice type was selected in step 4.


This issue is under review. If you are able to upgrade, review the Fixed In field below to determine the versions that have a permanent fix. You can also subscribe to this known error article (click Subscribe button at the top of the article) to receive notifications when more information is available about this issue.

Related Problem: PRB698759

Seen In

Fuji Patch 12 Hot Fix 1
Geneva Patch 4

Associated Community Threads

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Article Information

Last Updated:2019-07-19 15:42:57