Item Designer not capturing status change to Published

Navigate to Item Designer > Create New.

Assign the following values:

• Name: TestItemDesigner
• Catalogs: Service Catalog
• Categories: Services
• Description: Test Item Designer

Click Next.

Under Related Links, click Add a Task.

Assign the following values:

• Assignment: Predefined
• Assign to: Local database team for the requestor
• Short description: Test Item Designer Task

Click Submit.

Right-click in the header and choose Personalize > Form Layout from the context menu.

Use the slushbucket to add Activities (filtered) to the Selected list.

Click Save.

The item information shows a State of Draft.

Click the Publish button.

Note that the State field shows Published. The Activity field, however, still shows State: Draft. Also, if you right-click and choose History > List from the context menu, the audit history does not show a change in State from Draft to Published.

Click the Unpublish button.

Note that the State is now Draft and the Activity field shows Draft was Published. The History > List audit record shows the State change from Published to Draft.

Comment the following two lines in the publish function of the script include sc_ic_Item:
this._enableQuietUpdate(); <line num : 248>
this._disableQuietUpdate(); <line num : 252>

Add the following lines in the business rule "set draft if changed" defined in the sc_ic_item_staging table.

Change the following lines:

sc_ic_Factory.wrap(current).setDraft();
sc_ic_Factory.wrap(current).displayDraftMessage(previous.state);

to:

if (!(prev.state == sc_ic.DRAFT && current.state == sc_ic.PUBLISH)) {
sc_ic_Factory.wrap(current).setDraft();
sc_ic_Factory.wrap(current).displayDraftMessage(previous.state);
}

Note: The line numbers might not be exactly the same.