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Knowledge search widget drop-down list of previously searched terms does not disappear when value is selected - Known Error
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  • Knowledge search widget drop-down list of previously searched terms does not disappear when value is selected
KB0596902

Knowledge search widget drop-down list of previously searched terms does not disappear when value is selected


1007 Views Last updated : Apr 7, 2024 public Copy Permalink
KB Summary by Now Assist

Description

When you place the Knowledge Search Widget and Knowledge Search Results block on a new page, the drop-down list for the knowledge search widget does not disappear after selecting a value.

Steps to Reproduce

  1. Load the attached kb_search_test.xml file.
    This file contains a simple CMS page with the Knowledge Search Widget and the Knowledge Search Results blocks.
  2. Navigate to Content Management > Pages.
  3. Select the KB Test page.
  4. in Related Links, click View Page.
  5. In the Search text box, type Email and press Enter.
  6. In the Search text box, type Email Server and press Enter.
  7. Exit out of the page.
  8. Go back.
  9. Click View Page again.
  10. In the Search text box, type Email.
  11. Select either of the values in the resulting drop-down list

Workaround

There is no known workaround for this issue. If you are able to upgrade, review the Fixed In field below to determine the versions that have a permanent fix. You can also subscribe to this known error article (click Subscribe button at the top of the article) to receive notifications when more information is available about this issue.


Related Problem: PRB592460

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Attachments

Attachments

  • kb_search_test.xml

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