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List filter with javascript clause containing a string starting with caret ^ returns null - Known Error
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  • List filter with javascript clause containing a string starting with caret ^ returns null
KB0596891

List filter with javascript clause containing a string starting with caret ^ returns null


2292 Views Last updated : Oct 17, 2023 public Copy Permalink
KB Summary by Now Assist

Description

When adding a javascript clause containing a string starting with the caret (^) field (for example, javascript:^123 or javascript:'^123'), the script evaluates the string as NULL.

 

Steps to Reproduce

 

  1. Navigate to Incident > All.
  2. Open filters.
  3. Set [Short description] [contains] [javascript:^123].
  4. Click Run.
    Notice that javascript evaluates to NULL.

Workaround

This is expected behaviour and a known limitation. Typically, another caret is used to escape a caret, but the combination of it with the colon (:^^123 vs ^^123) can not be handled.
 

Related Problem: PRB667212

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