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UI16: glide.ui.textarea.character_counter does not work for Additional Comments and Work Notes - Known Error
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  • UI16: glide.ui.textarea.character_counter does not work for Additional Comments and Work Notes
KB0596332

UI16: glide.ui.textarea.character_counter does not work for Additional Comments and Work Notes


785 Views Last updated : Oct 16, 2023 public Copy Permalink
KB Summary by Now Assist

Description

UI16: The sys property glide.ui.textarea.character_counter does not work for Additional Comments and Work Notes. However, it does work for other fields (for example, Journal).

Steps to Reproduce

 

  1. Navigate to All properties and set glide.ui.textarea.character_counter to True.
  2. Go to Incidents > Open an incident.
  3. Check the Additional Comments and Work Notes.
    The following message appears: No characters left.

 

Workaround

This issue is no longer reproducible since late Geneva UI16.

 


Related Problem: PRB690300

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