171 views

Description

UI16: The sys property glide.ui.textarea.character_counter does not work for Additional Comments and Work Notes. However, it does work for other fields (for example, Journal).

Steps to Reproduce

 

  1. Navigate to All properties and set glide.ui.textarea.character_counter to True.
  2. Go to Incidents > Open an incident.
  3. Check the Additional Comments and Work Notes.
    The following message appears: No characters left.

 

Workaround

This issue is no longer reproducible since late Geneva UI16.

 


Related Problem: PRB690300

Seen In

There is no data to report.

Associated Community Threads

There is no data to report.

Article Information

Last Updated:2018-03-01 07:42:18
Published:2018-03-01