Presence indicators such as "viewing," "entered," and "probably left" are not translated. Adding the translation in sys_message does not fix the issue.

Steps to Reproduce

  1. Activate the French language plugin.
  2. Navigate to Incident > Create New.
  3. Fill in the required fields and click Submit.
  4. Open the incident record for the newly created incident.
  5. In a different browser, log in as a second user.
  6. Change the global language to French.
  7. Open the record created in steps 2-3.
    Note that the message indicating that another user is reading the incident is not translated.


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Related Problem: PRB689025

Seen In

Geneva Patch 6
Geneva Patch 6 Hot Fix 2
Helsinki Patch 2

Fixed In


Associated Community Threads

There is no data to report.

Article Information

Last Updated:2017-03-24 11:17:30