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CI Relations formatter causing Field label issue when using UI11 and Firefox - Known Error
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  • CI Relations formatter causing Field label issue when using UI11 and Firefox
KB0596139

CI Relations formatter causing Field label issue when using UI11 and Firefox


595 Views Last updated : Oct 16, 2023 public Copy Permalink
KB Summary by Now Assist

Description

When using UI11 and the Firefox browser, the CI Relations formatter is causing a Field label issue.

Steps to Reproduce

  1. Open an instance using Firefox 47.
  2. Switch from UI16 to UI15:
    1. Click the gear icon  in the upper right corner.
    2. Click Switch to UI15. 
  3. Switch from UI15 to UI11:
    1. Enter sys_properties.list in the navigation filter.
    2. Press Enter.
    3. Locate and open the property named glide.ui.doctype.
    4. In Value, type false.
    5. Click Update.
  4. Navigate to Configuration > Base Items > Computers.
    Note that the Field labels are not displayed correctly.

Workaround

Possible workarounds are:

  • do not use Firefox
  • remove CI Relations formatter 
  • use UI15 or UI16

Related Problem: PRB688121

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