The template creation application is only available to users with the admin role. Users with template-specific roles have access to the template-creating forms but have limited access to fields.
Roles limited include:
Steps to Reproduce
- Log in to your instance with an account that has one of the following roles and not admin:
- Navigate to System Definition > Templates.
- Click New.
- Fill in the fields and configure table field to [incident].
Note that all the fields on the form are not available.
Related Problem: PRB659931