Hierarchy content in the Tree Picker, such as the Locations Hierarchy, is not localized.

Steps to Reproduce

  1. Navigate to Plugins.
  2. Activate a language.
  3. Change the language of the instance.
  4. Navigate to Incident > Open
  5. Click on Location  > Locations Hierarchy.
    Note that it is not translated in the hierarchy window.


There is no known workaround for this issue. If you are able to upgrade, review the Fixed In field below to determine the versions that have a permanent fix. You can also subscribe to this known error article (click Subscribe button at the top of the article) to receive notifications when more information is available about this issue.

Related Problem: PRB679001

Seen In

Geneva Patch 1

Associated Community Threads

There is no data to report.

Article Information

Last Updated:2019-05-21 11:31:09