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Hierarchy content in Tree Picker is not localized - Known Error
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  • Hierarchy content in Tree Picker is not localized
KB0594867

Hierarchy content in Tree Picker is not localized


689 Views Last updated : Feb 2, 2024 public Copy Permalink
KB Summary by Now Assist

Description

Hierarchy content in the Tree Picker, such as the Locations Hierarchy, is not localized.

Steps to Reproduce

  1. Navigate to Plugins.
  2. Activate a language.
  3. Change the language of the instance.
  4. Navigate to Incident > Open. 
  5. Click on Location  > Locations Hierarchy.
    Note that it is not translated in the hierarchy window.

Workaround

There is no known workaround for this issue.

The behavior has been seen across all the versions of the platform.

 


Related Problem: PRB679001

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