While exporting the image of a Performance Analytics widget as a JPG or PNG file from a dashboard, images are exported based on the time series that has been configured in the widget record, not based on the selection on the dashboard. Also, data labels are not displayed properly for all the bars displayed on the graph.

Steps to Reproduce

  1. On a dashboard, modify the time series from 1 year to 6 months for a Performance Analytics widget.
  2. Export the image as JPG file.
    The widget is exported using the default time series. 


There is no known workaround for this issue. If you are able to upgrade, review the Fixed In field below to determine the versions that have a permanent fix. You can also subscribe to this known error article (click Subscribe button at the top of the article) to receive notifications when more information is available about this issue.

Related Problem: PRB662757

Seen In

Geneva Patch 7

Fixed In


Associated Community Threads

There is no data to report.

Article Information

Last Updated:2017-05-26 06:47:37